I hope you've had the kind of week that brings a smile to your face, business-wise and personally. We are sure living in strange times at the moment, but it still brings opportunities if you're open to more. This week's issue is about working with happy customers, at your first encounter and beyond when you take into account varying tactics.

I'm also hoping to take away some of the mystery around reading your analytics and why it's worth the time to review them (instead of putting that activity on the back burner).

Barb Jemmott


"A customer talking about their experience with you is worth ten times that which you write or say about yourself."

David J. Greer, Wind In Your Sails


On the Blog

What's the Tech

Premium Workshops, Events & OfferingsPremium Workshops, Events & Offerings

Beyond Basics Website Content Planner: This new planner is now available. Upgrade your website content using a few techniques you may not be aware of.

📅 Growing the Ultimate Online Brand | Nov 12th 1:30pm EST | If you could create the ultimate team to build your brand in 2021, this could very well be it! Check the link for more info on this event.

📅 November 2020 - Get Stuff Done Day Nov. 23rd, 9:30am EST. This event is all about taking space to focus on things you need to get done. Details on the link.

📅 Women Entrepreneurs Conference | Virtual 2020 Nov 21, 2020. 10am EST. This annual business conference event brings together women entrepreneurs, business experts, and community leaders to support and celebrate women in business. Check the link for full details

Barb Jemmott

Mindset and Growth

Before you go

Your feedback matters!

What do you think of this format for your newsletter? Your input would go a long way in making this newsletter something that would really work for you. I’d love to hear from you with your suggestions.

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Until next time, here’s to a productive week!

Barb Jemmott